Help centre
How can we help?
Answers for hosts and guests. Can't find yours? Contact us and a person will reply.
Topics
Start here.
Setting up a page
Pick an event type, add Aso Ebi, a wishlist and gifts, then share.
Payments
Transfers, cards, matching and withdrawals. Payments FAQ
Aso Ebi
Packages, stock, cutoffs, pickup and delivery.
Safety
Verified hosts and reporting a page. Safety and trust
For hosts
Hosting questions
How long does it take to set up?
About ten minutes. You can save a draft and come back.
Can I change my page after sharing it?
Yes. Prices, stock and wording can change any time. Guests always see the latest.
Can someone else help run it?
Add co-hosts, an Aso Ebi coordinator or your planner from Settings and admins.
How do I mark Aso Ebi as delivered?
Open Aso Ebi on your dashboard and mark each order Picked up or Delivered.
What's the montage?
Guests can add a short video or photo with their gift. You create one film from them, free.
For guests
Guest questions
Do I need an account?
No. Open the link, pick what to pay for and pay.
I paid but the host can't see it.
Transfers usually appear within minutes. If the name on your bank account is different from the name you gave, the host may need to approve it. Tell them it was you.
Can I pay later?
Yes. Tap Remind me and pick when: after payday, next week or before Aso Ebi closes.
Can I pay from abroad?
Yes, by card in pounds, dollars and other currencies where the host has turned them on.